Game-changing customer service

Customer Service
5
Customization
5
Integration
4
Innovation
5
Admin Experience
4
Reporting and Analytics
4
End User Experience
5
Learner & Learning Mgmt
5
Job role: 
CEO or executive director
Total active learners in your LMS: 
500 to 2,499
Third party accreditations: 
Other
Annual revenue in US Dollars: 
$100,001 to $500,000
Importance of revenue generation: 
Critical
Years reviewer has used this LMS: 
1-2 years
Organization type: 
Small business (2 to 500 employees)
Primary use(s) of LMS: 
Continuing education or professional development
Learning approaches pursued: 
Live Online Events (Webinars or Hybrid Events)

I've been working with CE21 now for a few years, and have had a wonderful experience. The company prioritizes listening to their customers to inform their own product roadmap, and they are always learning and building. I gave 5 stars on innovation because they will implement new features requested from clients very readily if they see how it will benefit the rest.