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Great platform and excellet customer service

Submitted Feb. 3, 2023
Customer Service
5
Customization
5
Integration
4
Innovation
4
Admin Experience
5
Reporting and Analytics
5
End User Experience
5
Learner & Learning Mgmt
5
Job role: 
Director
Total active learners in your LMS: 
499 or fewer
Third party accreditations: 
Other
Annual revenue in US Dollars: 
More than $100,000,000
Importance of revenue generation: 
Important
Years reviewer has used this LMS: 
5 or more years
Organization type: 
Trade association
Primary use(s) of LMS: 
Continuing education or professional development
Learning approaches pursued: 
Mobile learning
Live Online Events (Webinars or Hybrid Events)
Self-Paced Learning
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We have been using Path LMS by Blue Sky since 2016 as a platform to livestream our in-person events and to host some basic CE courses. Though recently we have ramped up our use of the platform and everything I've wanted to do on the site has been done. We have hosted live webinars, livestreamed events, journal reviews for CE and document sharing. We integrate with our membership database which has worked well. Most of the kinks are on our membership database. 

The best thing about this platform is their customer service. Our sales rep is quick to respond and thoughtful about how to improve the site for us. She feels more like a partner than a sales manager. The help tool on their website makes it easy to get quick tutorials and their "ticket" system for larger audiences works seameleslly. 

It's a great tool.