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Okay for basics

Customer Service
3
Customization
2
Integration
1
Innovation
2
Admin Experience
2
Reporting and Analytics
3
End User Experience
3
Learner & Learning Mgmt
3
Job role: 
Coordinator or administrator
Total active learners in your LMS: 
500 to 2,499
Third party accreditations: 
Other
Annual revenue in US Dollars: 
$100,001 to $500,000
Importance of revenue generation: 
Critical
Years reviewer has used this LMS: 
1-2 years
Organization type: 
Professional association or society
Primary use(s) of LMS: 
Continuing education or professional development
Learning approaches pursued: 
Mobile learning
Competency models
Self-Paced Learning

The platform is fairly user-friendly and customizable. From the admin side - it's somewhat limited on how you build courses and link things. The system allows you to update things or copy/edit courses, but then on the back end it makes things more complicated. The customer service is middle of the road. Some of the issues we've run into the customer service side hasn't even seen before. The communication could be better - we often have to follow up several times to get a response from our support manager/team which has been frustrating. The user experience seems fine from what we've seen so far, but the back-end admin side could be improved significantly.