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TopClass is way better than our last LMS!

Submitted Sep. 15, 2022
Customer Service
5
Customization
3
Integration
4
Innovation
5
Admin Experience
4
Reporting and Analytics
4
End User Experience
4
Learner & Learning Mgmt
4
Job role: 
Coordinator or administrator
Total active learners in your LMS: 
25,000 or more
Third party accreditations: 
Other
Annual revenue in US Dollars: 
$500,001 to $1,000,000
Importance of revenue generation: 
Important
Years reviewer has used this LMS: 
1-2 years
Organization type: 
Trade association
Primary use(s) of LMS: 
Continuing education or professional development
Education or training of our own employees or stakeholders
Education or training of our customers (extended enterprise)
Learning approaches pursued: 
Mobile learning
Self-Paced Learning
Incentivized
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My experience with TopClass has been much more flexible and robust compared to our last LMS. I am on the customer-facing end of things, but I occasionally update course content, as well as upload student certification information to our state regulatory authority’s database.

Considering how many more students are using our product due to updating our course name to rank higher on the list of approved schools in our state, we don’t get that many more calls from people needing assistance because the course is easy to use on both a computer and smart device.

We are still somewhat new to TopClass, so there are a few kinks to be worked out, but their team has been great at coming up with solutions to fix them. Also, their resources and customer service for administrative inquiries are fantastic. 

This was absolutely the right move for our organization. Thanks TopClass!